Sky Sports video

Terms and Conditions

By using the Service you agree to be bound by the terms and conditions set out below and any terms and conditions applicable to any offer you have selected.

References to "we" or "us" or “Sky” in these terms and conditions will be read as references to British Sky Broadcasting Ltd, Grant Way, Isleworth, Middlesex TW7 5QD. You can contact us by writing to British Sky Broadcasting Limited, Grant Way, Isleworth, Middlesex TW7 5QD or by telephoning Customer Service on +44 (0) 870 0248 971.

You must be aged 18 or over to subscribe to the Service and resident in the UK, Channel Islands, Isle of Man or Republic of Ireland. We reserve the right to seek confirmation of age if necessary.

Your internet service provider ("ISP") may charge you for using the Service and these costs may vary depending on your ISP. You will be responsible for these costs and any other charges or expenses associated with your internet service. Please contact your ISP for details.

By using this Service, you agree that we may use and share information we hold about you in accordance with Clauses 6.3 and 11 below.

This Contract will apply to your access to, and use of, the Service.

1. Definitions

"Compatible Computer" means a computer from which the Service can be accessed in accordance with the system and software requirements set out on the Service Website from time to time;

"Contract" means this contract between you and us relating to your access to, and use of the, Service, which includes any additional terms and conditions set out on the Service Website and to any applicable offer you have selected;

"Content" means the content which is delivered to you via the Service and which may include sporting events, news and other entertainment content from time to time, and is likely to differ from the content offered via the equivalent television/satellite broadcast service offered by us;

"Payment" means the amount you must pay Sky in advance of accessing the Service during the Term as set out on the Service Website from time to time;

"Servecast" means Servecast (UK) Limited, 4th floor, Waterloo Place, London, SW1Y 4BE (company no. 04040601);

"Service" means our streamed broadband content service which provides the Content similar to that available via certain Sky TV channels to your Compatible Computer via the Service Website; and "Service Website" means the website accessed at

“Term” means the period of 30 days commencing on the date on which your Payment is accepted and ending at midnight on the 30th day thereafter.

“Territory” means the United Kingdom of Great Britain and Northern Ireland, Republic of Ireland, Channel Islands and Isle of Man.

2. Service

2.1 The Service will be supplied by us following receipt of your Payment, provided you are eligible to receive the Service, subject to this Contract.

2.2 We can cancel or withdraw the Service (or any part of it) any time. If we plan to do so, we will try to provide you with prior notice of such cancellation or withdrawal on the Service Website prior to your ordering the Service.

3. Access to the Service

3.1 In order to use the Service, you must have a Compatible Computer and you must register with My Sky. You will be responsible for confirming that your computer is a Compatible Computer prior to registering for the Service. Please see the Service Website for details.

3.2 Your access to the Service is by username and password. Your username and password are secret and personal to you and you must not disclose either of them to any third party in any circumstances. You are responsible for keeping your username and password secure and confidential. You must take all precautions to prevent them being used by anyone else.

3.3 If we reasonably believe that a username and password are being used in any way which is not permitted by us, or in any way to our detriment or to the detriment of the suppliers of the Content, without prejudice to our other rights and remedies, we reserve the right to cancel your access to the Service immediately without notice.

3.4 Should you become aware that another person knows your username or password you should change your password immediately. You must not store your username or password on your computer.

4. The Service

4.1 We will use reasonable efforts to make the Service that you have ordered available to you at all times during the Term. However, you acknowledge that the Service is provided by file transfer over the i

5. Your use of the Service

5.1 You must not access the Service or download any Content from the Service from a PC or other system which is located outside of the Territory.

5.2 Your rights to view Content streamed from the Service:
5.2.1 are for personal, non-commercial purposes only; and
5.2.2 are governed by this Contract and any specific additional
terms set out on the Service Website.

5.3 You must not copy or send any Content from the Service to other people.

5.4 You agree that you will:
5.4.1 provide such proof of your identity, on demand, as we consider reasonably necessary;
5.4.2 not use the Service for any improper or unlawful purpose, nor allow any others to do the same, whether using your username and password or otherwise; and
5.4.3 follow our reasonable instructions concerning your use of the Service.

6. Payments

6.1 We will tell you what the Payment for the Service will be before you order it. The Payment for the Service may vary depending on:
6.1.1. whether you subscribe to a Sky digital package; and/or
6.1.2 the Sky Digital Package to which you subscribe from time to time. Please see Schedule 1 and the Service Website for details.

6.2. You must pay the amount due for each time you order the Service in advance of receiving it. We (or Servecast acting as our agent) will collect the Payment on each occasion that you order the Service via the Service Website.

6.3 We may from time to time assess your credit standing using credit scoring, and may use information from, and supply information to, outside agencies for this. We will apply reasonable practices for administering your account based on the result of that scoring.

6.4 If your address is in the Republic of Ireland, a different charge may be payable by you in Euros. If we do not quote a different price, you will pay us the equivalent price in Euros. All prices include VAT (or equivalent) where applicable.

7. Liability

7.1 We will endeavour to provide the Service to you for the Term using reasonable care. Except as required by law, we will not be responsible or liable for the fitness for a particular purpose of the Service, or for any loss or damage caused by:
7.1.1 interruption or delay to the Service or any part thereof caused by events outside our reasonable control;
7.1.2 any errors, viruses or bugs contained in the Service caused by events outside our reasonable control;
7.1.3 your negligence or your failure to follow our reasonable instructions;
7.1.4 us or our employees or agents in circumstances:
(a) where there is no breach of this Contract or a legal duty of care owed to you by us or our employees or agents;
(b) where the loss is not a reasonably foreseeable result of any breach; or
(c) to the extent that such loss or damage results from any breach of this Contract by you;
7.1.5 any incompatibility of the Service with any other software or material on your computer; or
7.1.6 any other factor that is outside our reasonable control.

7.2 We do not accept any liability for any Content provided by third parties as part of the Service or for any product or service advertised, promoted, offered or sold by third party service providers for use on the Service or otherwise. While all reasonable efforts will be made to ensure that the information contained in the Service provided by us is as accurate as possible, we do not accept any liability and make no representations or warranties in relation to the accuracy or completeness of the information contained in the Service.

8. Copyright, Trademark and Intellectual Property

8.1 Your use of the Service is governed by and subject to intellectual property laws and this Contract.

8.2 All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the Service will remain ours or, where applicable, our content partners. We hereby grant you a licence to access the Content via the Service for your personal use only, in accordance with this Contract.

8.3 Without limitation, you undertake that you shall not, and you shall not assist or facilitate any third party to:
8.3.1 copy, reproduce, transmit, frame, reverse engineer, decrypt, alter or commercially exploit the Service or the Content made available via the Service;
8.3.2 sell or make any charge for watching any part of the Content or using any part of the Service; or
8.3.3 show any part of the Content in public to an audience, even if no charge is made.

9. Promotions and Advertising

9.1 We and/or our business partners may present advertisements or promotional materials on or through the Service. Your participation in any promotional event is subject to the terms and conditions associated with that event. Your dealings with, or participation in promotions by, any third party advertisers on or through the Service are solely between you and such third party. You agree that we shall not be responsible or liable for any loss or damage of any kind incurred by you as the result of any such dealings or as the result of the presence of such third parties on the Service.

10. Termination

10.1 We will be entitled to suspend or terminate your access to any part of the Service that you have ordered at any time should you breach this Contract, or the terms and conditions of any offer you may have selected.

10.2 We may, at our own discretion suspend your access to the Service or any part of the Content at any time. We may do this, for example, to update the service for technical reasons.

11. Privacy and Personal Information

11.1 By opting to take up the Service, you agree that any member of the British Sky Broadcasting group and any company which may succeed our businesses, may use and share the information you provide and other information we hold about you for account management, market research and the marketing of Sky’s and third parties’ products and services. This may include contacting you by post, telephone, email or SMS unless you tell us you don’t want to be contacted in any of these ways by calling us on 08702 40 40 40.

11.2 We may also share such information with credit reference agencies and other companies including for use in credit decisions, for fraud prevention and to pursue debtors.

11.3 Information held by the Sky group about you may also be shared with other companies outside the group, including for sales, marketing and market research purposes by such companies, unless you indicate that you wish to be excluded from such uses by contacting us on 08702 40 40 40.

12. Changes to this Contract

12.1 If necessary, we may amend this Contract during the Term. If we do so, we will notify you via the Service Website. Your first use of the Service after you have been notified of the new terms will constitute acceptance of any such changes. If your use of the Service during the Term will be materially affected, to your detriment, by any amendment to this Contract or to the Service, you will be entitled to terminate on 7 days’ notice. We may refuse your order for the Service in our reasonable discretion. We may also (after we have accepted it) terminate the Contract between us in respect of the Service at any time.

13. Right to Transfer the Contract and Third Parties

13.1 We can transfer our rights and obligations under this Contract to any company, firm or person. We can only do this if it does not affect your rights under this Contract. You may not transfer your rights or obligations under this Contract to anyone else.
13.2 This Contract is personal to you and no third party is entitled to benefit under this Contract except pursuant to Clause 13.1.

14. Law

14.1 These terms and conditions are governed by English Law. Any disputes arising in connection with these terms and conditions will be dealt with by the courts in England and Wales or any other United Kingdom court that could lawfully deal with the case.

15. The cost of receiving the Service for the Term will be as follows:

1. If you are a Sky TV subscriber and you subscribe to Sky Sports 1 and Sky Sports 2 and Sky Multiroom (and are not benefiting from any other offer), the cost of subscribing to the Service for the Term shall be £0 for the Term.

2. If you are a Sky TV subscriber, but do not subscribe to Sky Sports 1 and Sky Sports 2 and Sky Multiroom (or you do, but you are benefiting from another offer), the cost of subscribing to the Service for the Term shall be £10 for the Term.

Please note that the Service is not available to non-Sky subscribers.